Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@qimavelo.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Qimavelo is operated by Shenzhen Roufei Technology Co., Ltd.
Company Name: Shenzhen Roufei Technology Co., Ltd.
Address: Room 510, No. 48 Shahe Road, Dakang Community, Yuanshan Subdistrict, Longgang District, Shenzhen, Guangdong Province, China
Phone: +86 15983170102
Email: support@qimavelo.com